Informed Consent Policy
At Go Flow Concierge Wellness, we are committed to providing transparent, high-quality care while ensuring you fully understand the scope of your physical therapy treatment, your responsibilities, and our policies.
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Consent for Physical Therapy Services
By choosing our services, you consent to receive physical therapy either through **Florida’s Direct Access Law** (for cash-based treatment) or with a **physician’s referral**, when applicable. Additionally, you authorize us to share necessary medical information with your referring provider **only when required for continuity of care.**
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Direct Access & Medical Prescription Compliance
Florida law allows **direct access** to physical therapy without a prescription. However, if treatment continues for more than **30 consecutive days**, a **medical prescription or a signed plan of care from a physician** is required. We will assist you in obtaining this if necessary to ensure compliance with state regulations.
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Health Insurance & Payment Responsibility
We are contracted providers with select **health insurance plans** for physical therapy services that are deemed **medically necessary** based on the plan’s policies. We also work with **out-of-network plans** and can submit claims on your behalf if you choose to assign your benefits to us.
If you opt to **self-submit** claims for reimbursement, it is your responsibility to understand your **out-of-network benefits** and handle direct reimbursement with your insurer. To simplify this process, we offer the **Reimbursify** service, which allows you to submit claims using our billing form for covered services.
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Payment Policy
- All **copayments and per-session fees** must be paid at the time of service for individuals whose insurance covers treatment under a contracted plan.
- Services **not covered** by insurance or health savings plans must be **paid in full at the time of service** or **purchased as a discounted package** in advance.
- **Wellness membership plans** offered directly by **Go Flow Concierge Wellness** are **not included** under this informed consent and are discussed separately.
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Impact Health Sharing – A Flexible Healthcare Alternative
We are a **contracting provider with Impact Health Sharing**, a **nonprofit healthcare solution** that provides:
✔ **No network restrictions** – See any provider of your choice
✔ **Comprehensive healthcare coverage** – Includes preventive and wellness care
✔ **Lower monthly costs** – Affordable alternative to traditional insurance
✔ **Member-centered approach** – Focused on people, not profits
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📌 Learn more about Impact Health Sharing and request a quote here.
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Cancellation & No-Show Policy
We understand that unexpected situations arise, and we strive to be as flexible as possible. However, **late cancellations and missed appointments impact our ability to serve all clients effectively.**
Our cancellation policy is as follows:
- **Cancellations with less than 2 hours’ notice:** Full session fee applies.
- **Cancellations with less than 24 hours’ notice:** The greater of **$45 or 50% of the session fee** will be charged.
- **Cancellations with more than 24 hours’ notice** without rescheduling within your current plan of care: A **$45 fee applies**.
- **No fee** if cancellations are **rescheduled within your current plan of care.**
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This policy ensures fairness for both our clients and therapists while maintaining availability for those who need care.
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Your Health, Your Care, Your Choice
We appreciate the trust you place in us to help you achieve your wellness goals. If you have any questions regarding our **Informed Consent Policy**, insurance coverage, or payment options, please reach out—we’re here to help!
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📞 Contact us today to discuss your options and create a personalized wellness plan that helps you move, perform, and live pain-free!
